Delivery method & timing. Multiple shipment policy
Shipment Method & timing.
Our goal is to offer you the best & fastest shipping option, no matter where you live.
We deliver to many customer across the world, ensuring that we provide the very highest levels of responsiveness to you at all time.
- The time frame for order delivery is divided into two parts
- Processing time: Order verification, tailoring, quality check & packaging. All free orders are sent from 2659 Masefield Road, North Vancouver V7K1Z8 British Columbia, Canada. All paid product orders are sent from Usana Health Sciences in the country that you are in. All products are dispatched within 24 hours after the order is received & placed.
Shipping time: This refers to the time it takes for your items to be shipped from the warehouse to your destination.
Canada/Us free sample product orders as well as paid product orders are usually shipped between 2 to 5 business days. International shipping ; free sample product orders usually ships between 15 to 30 business days. Paid product orders usually ships between 3 to 5 business days.
All free sample orders are shipped using Canada post.
All paid products orders are shipped using your country's postal service.
Multiple Shipment Policy
Free sample products orders: They are marketed as one per customer therefore if multiple are ordered, the current applicable shipping cost will be added to each of the free sample ordered.
Paid product orders: If multiple products are ordered the shipping cost will go as follow;
- 1 to 2 items ordered, shipping cost will be $9.95 Cad
- 3 to 5 items ordered, shipping cost will be $17.90 Cad
- 6 to 9 items ordered, shipping cost will be $26.85 Cad
All shipping cost includes handling cost.
** If you have any questions, please forward to firstname.lastname@example.org. All questions are answered in a promptly manner.